Vehicle Event Report

Overview

The vehicle event report is used to get a detailed report of the significant system events for one or more cars in a period of time. It is used when a precise history is required.

Information required

Select the fleet (1) and the vehicle(s) to be included in the report (2). To choose more than one vehicle click on ‘Select Multiple Vehicles’ from the Select Vehicle(s) drop-down list, then mark the cars to be included.

Then select a start and end date/time for the report (3).
Note: The report is very detailed so it is unusual to ask for data for more than about one hour.

setup screen

The report contains information about each event that affects the vehicle(s). The possible entries are:

Event

Description

Notes

Available

The driver has become available for work.

Offers are made only when the driver is available.
See also: Unavailable.

CleanUp

The server has disconnected the car

The amount of information received from the vehicle is shown

Connect

The vehicle has made a data connection on the mobile phone network.

The name of the carrier is shown in the report.

CoverDERegister

The driver is no longer registered for cover work.

This occurs automatically when a job is offered. If the offer is accepted the driver is automatically re-registered.

CoverRegister

The driver has registered for cover work.

The maximum distance set for travel is shown. Any work within that distance that would not otherwise be offered may be offered to the driver. If “any” is shown then the driver has indicated that any job available should be offered, whatever the distance.
See also: CoverDERegister.

Disconnect

The vehicle has disconnected from the data network.

This normally happens when a voice call is in progress but might also occur if the vehicle loses the connection.
See also: Connect

Driver Out of Car

The driver has selected the out-of-car option. If any offer is made the driver will be notified with a short call to the phone number given.

The phone number entered by the driver is shown in the report.
See also: driverReturned.

Driver Request Voice

The driver has requested a voice call to the base.

The type of request is shown in the report.
See also: Operator Start Voice

driverReturned

The driver has turned off the out-of-car option.

See also: Driver out of Car

fareDetails

The fare details for a job have been supplied.

The booking number is shown. Click on the booking number to see the booking details report which includes the fare details.

GPSInvalid

The vehicle cannot get a valid GPS signal.

This is usually because the antenna is not connected or because the vehicle is parked in a location where the GPS signal cannot be received – typically in an underground car park or in a metal garage.
See also: GPSValid.

GPSValid

The vehicle has received a valid GPS signal after reporting that no signal was available.

See also: GPSInvalid.

Message Read

A message from the base operator has been read by the driver.

The text of the message is shown in the report.
See also: Message Sent

Message Sent

A message from the base operator was sent to the vehicle.

The text of the message is shown in the report.
See also: Message Read

MeterDisengaged

Driver has completed a job by turning off the meter.

See also: MeterEngaged.

MeterEngaged

Driver has started a job by turning the meter on.

The driver may or may not have a booking when this event occurs. No offer will be made while the meter is on.
See also: MeterDIsengaged.

NoShow

The driver has registered a “no show” for a job.

The booking number is shown. Click on the booking number to see the booking details report for the booking.

OfferAccept

Driver accepted the offer

The booking number is shown. Click on the booking number to see the booking details report for the booking.
See also: SendOffer, SendJob.

Offer Algorithm

Describes how the job was allocated to the vehicle.

Possibilities are:

  • Dispatched via zone layers. Applies for normal jobs allocated to cars in the same zone or in a zone from which cars may be called.
  • Dispatched form Cover Queue. Applies when a job is more distant and is offered to the driver only because the driver has registered for cover work.
  • Manually assigned by operator. Applies when a job has been specifically allocated to the vehicle or driver by the base operator.

OfferRejectTimeout

A job offer was not accepted in the time allowed.

The booking will be offered to another vehicle if one is available. The out-of-car option will be cleared automatically if it was set.

Operator Start Voice

The base operator has accepted or rejected a voice call from the driver.

The vehicle must disconnect from the data network in order to make the voice call.

PenaltyEnd

A penalty has expired.

The driver becomes eligible for job offers if available.
See also: PenaltyStart, SendOffer.

PenaltyStart

A penalty has been applied. This occurs in some cases if a driver doesn’t accept an offer or if an accepted job is resubmitted.

The duration of the penalty is displayed.
See also: SendOffer, OfferAccept, PenaltyEnd.

Plot

Driver has “plotted” to a zone

The zone specified by driver is shown here. This would normally be the zone where the driver expects to turn the meter off.

PlotClearByDriver

Driver has cleared the plotted zone.

This is rarely done and normally occurs when the passenger changes the destination.

PlotClearLeftZone

The “plotted” zone has been cleared automatically because the vehicle has passed through the zone.

The driver is expected to turn the meter off in the “plotted” zone. If the driver leaves the zone with the meter still on – probably because the passenger has changed the destination – then the system will automatically clear the plotted zone and release any job being held.

PlotClearMeterOff

The “plotted” zone has been cleared automatically because the meter has been turned off

If a job has been held it should be offered after this event occurs.
See also: Send Offer.

QueuePosition

The driver has been allocated a new position number in the zone last given.

Normally the number will decrease when another car is allocated a booking. However the number might increase (i.e. the driver goes down in the queue) if another driver becomes available after being unavailable for a short time.

ReqStats

The driver has pressed the request statistics button to determine the location of vacant cars and waiting jobs.

SendJob

The job details have been sent to the vehicle after the driver accepted the offer.

The booking number is shown. Click on the booking number to see the booking details report for the booking.
See also: OfferAccept, SendJobConfirm.

SendJobConfirm

The vehicle has acknowledged receipt of the job details.

The booking number is shown. Click on the booking number to see the booking details report for the booking.
See also: SendJob.

SendOffer

An offer has been sent to the vehicle.

The booking number is shown. Click on the booking number to see the booking details report for the booking.
See also: OfferAlgorithm, OfferAccept.

SwitchedProvider

The vehicle has changed SIMs.

This might occur if the vehicle cannot connect to the network.
See also: Connect.

Unavailable

The driver has set the “unavailable” option.

No offer will be made to the driver until the driver becomes available.
See also: Available.

ZoneUpdate

The vehicle has moved to a new zone

The new zone is shown in the report.